Frequently Asked Questions

How does the free trial work?

Over the course of 14 days, you will have full access to our Reputation Management software. You will be able to generate, monitor, and share customer reviews. No credit card is required.

We do all the setup for you. You'll get your account within 1 hour.

What happens when my free trial ends?

At the end of your Free Trial, you will be asked to enter your payment info.

You will no longer be able to access your ReviewThread account until you activate your subscription. You will not lose any 3rd-party reviews that have been collected over the free trial.

Am I going to be locked into a long contract?

No! You only pay month-to-month. You can cancel your subscription anytime on your own from your billing portal. Alternatively, you can contact us and we will cancel your subscription for you.

How to Cancel Your Account

Can I cancel at any time?

Yes! You can cancel anytime from your billing portal. Alternatively, you can contact us to cancel your account.

How to Cancel Your Account & Subscription

What's a "location" in regards to pricing?

Our pricing is based on the number of locations your business has. It's "per location, per month." The $99/month pricing is for 1 business location.

If you want to get more reviews for all of your locations, each location will require their own ReviewThread profile. This is because each location will need their own Review Funnel (landing page to collect reviews), review request campaigns, etc. You will be able to easily manage all of your locations (profiles) from one user account.

If you have multiple professionals at 1 location, like multiple attorneys at a law firm, and you want more get more reviews for each professional on their own, personal Review Site Listings, then each professional is considered a "location." Each professional will need their own ReviewThread profile.

If you have multiple professionals at 1 location, but you just want to get more reviews for your business/company (not each individual professional on thier personal Review Site Listings), then you do not need multiple ReviewThread profiles. One will do the job!

To sign up your multi-location business, please contact us for a custom price quote. We offer significant discounts to multi-location businesses.

I want to sign up more than 1 location, what do I do?

Please contact us and let us know how many business locations you want to sign up. We will send you a custom price quote and a link to sign up. We offer significant discounts to multi-location businesses.